Satisfying our customers is a business philosophy that we respect, practice, and emphasize.

Need to Return a product

To return a product at Capetronics Inc, you'll need to request a Return Merchandise Authorization (RMA) number. This can be done by contacting our    department or by telephone. NO returns of any type will be accepted without an RMA. There will also be a restocking fee of 15% of the cost of the item.

To request a return:

Monday - Friday: 9 a.m. - 5 p.m. EST
By e-mail: Service

We'll need the following information to authorize your return:
- Customer name
- Invoice number
- Item serial number(s)
- Nature of the problem

In general, Capetronics Inc accepts returns on merchandise from select manufacturers within 15 days. However, Capetronics Inc reserves the right to authorize product returns beyond 15 days from the invoice date. If the product is accepted after 15 days, credit will be issued toward future product purchases.

• ORIGINAL SHIPPING CHARGES ARE NOT REFUNDED ON RETURNED ITEMS. Customers are responsible for all shipping charges back to Capetronics Inc on returned items, and Capetronics Inc will pay the shipping charges on the replacement or exchange item(s) going back.
• SEND YOUR RETURN VIA COURIER TO THE ADDRESS BELOW:

Capetronics Inc

1250 Rogers Street Suite C

Clearwater

Florida 33756

USA

Returns within 15 days from invoice date can be for exchange, replacement refund or credit at Capetronics Inc's discretion. Please be aware that specific manufacturers have more restrictive return policies.

Copyright © 2001-2008 Capetronics Inc